Refund policy
Return & Refund Policy
At BlueMart we carefully check and pack every product before dispatch to ensure that you receive a genuine and quality product.
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All products sold on bluemart are non-returnable and non-exchangeable once delivered. We do not accept returns or exchanges due to a change of mind, incorrect size selection, personal preference, or any other reason not related to a product issue.
Damaged, Defective or Wrong Product
If you receive a product that is damaged, defective, or different from the product you ordered, please contact us as soon as possible after delivery.
For such cases, please contact us at bluemart7438@gmail.com with your order details and clear photos/videos of the product and packaging. Our team will review the issue and, if the claim is approved, we may provide an appropriate resolution, such as a replacement or refund.
Important
Please check your package and product immediately after delivery.
Claims regarding damaged, defective, or incorrect products must be reported promptly after delivery.
Products must not be used, altered, or damaged after delivery.
Any claim without sufficient proof may not be accepted.
Refunds or replacements are subject to verification and approval by our team.
Contact Us
For any questions regarding a damaged, defective, or incorrect product, please contact us:
Email: bluemart7438@gmail.com
BlueMart reserves the right to review each claim and determine the appropriate resolution based on the circumstances of the case.